How to upgrade from the trial
Pick a plan at /admin/billing. The card on file kicks in once the 14 days wrap.
If you signed up with a card, nothing to do, you'll roll onto your chosen plan automatically when the trial wraps. You can switch plans (monthly ↔ annual) any time at /admin/billing.
If you signed up without a card (or your trial is wrapping and you haven't picked one):
- 1Open /admin/billing.
- 2Pick monthly or annual, the price reflects the plan tier that fits your current pack size.
- 3Stripe handles the checkout; you'll land back on /admin with a confirmation.
Pricing transparency
- The price shown reflects the plan tier that covers your current pack size (Starter through Mega).
- If your pack grows past your tier's limit, you move up to the next plan.
- If your pack shrinks, you can move down to a smaller tier at renewal.
When the trial wraps and there's no card
- The trial banner switches to a "trial wrapped" prompt.
- Read-only access continues for 7 days so you can decide.
- After 7 days, the workspace is paused (data preserved) until you upgrade.
Top tips
Make the most of this feature
- 1
Upgrade before Day 14 so your team doesn't see a 'trial ending' banner, it undermines confidence in the platform.
- 2
Choose annual billing if you're confident in the platform, the saving covers roughly two months free.
- 3
If the trial price felt right, the paid price should too, tiered plans mean one predictable price for your whole pack, not a per-head bill.
Keep reading
How billing works
Tiered plans by pack size, monthly or annual, 14-day free trial. Cancel anytime, packmates keep their data.
How do I invite my pack?
Share the 6-digit join code from your admin home page. No email blast required.
Choosing the right pack type
Den, Roaming, Bridge, or Touring, each pack type is tuned for a different shape of work.
Still stuck?
We'd rather hear from you than have you guess. Real human, one working day.