Billing & seats
How do I upgrade from the trial?
Pick a plan at /admin/billing. The card on file kicks in once the 14 days wrap.
If you signed up with a card, nothing to do — you'll roll onto your chosen plan automatically when the trial wraps. You can switch plans (monthly ↔ annual) any time at /admin/billing.
If you signed up without a card (or your trial is wrapping and you haven't picked one):
1. Open /admin/billing 2. Pick monthly or annual — the price reflects your current pack size 3. Stripe handles the checkout; you'll land back on /admin/setup with a "you're in" celebration
Pricing transparency
- The price shown on /admin/billing reflects your current active-seat count
- If your pack grows mid-cycle, the next invoice picks up the additional seats prorated
- If your pack shrinks, the next invoice reflects the lower count
When the trial wraps and there's no card
- The trial banner switches to a "trial wrapped" prompt
- Read-only access continues for 7 days so you can decide
- After 7 days, the workspace is paused (data preserved) until you upgrade
We'd rather you upgrade because the product is working than because we locked you out of your own data.
Keep reading
How does billing work?
Per-seat pricing, monthly or annual, 14-day free trial. Cancel anytime — packmates keep their data.
How do I invite my pack?
Share the 6-digit join code from your admin home page. No email blast required.
How do I read the Trust Lab radar?
Five pillars, five truths — and what each shape tells you about the room.
Still stuck?
We'd rather hear from you than have you guess. Real human, one working day.
Email hello@thebetterusproject.com