How to upgrade from the trial
Pick a plan at /admin/billing. The card on file kicks in once the 14 days wrap.
If you signed up with a card, nothing to do — you'll roll onto your chosen plan automatically when the trial wraps. You can switch plans (monthly ↔ annual) any time at /admin/billing.
If you signed up without a card (or your trial is wrapping and you haven't picked one):
- 1Open /admin/billing.
- 2Pick monthly or annual — the price reflects your current pack size.
- 3Stripe handles the checkout; you'll land back on /admin with a confirmation.
Pricing transparency
- The price shown reflects your current active-seat count.
- If your pack grows mid-cycle, the next invoice picks up additional seats prorated.
- If your pack shrinks, the next invoice reflects the lower count.
When the trial wraps and there's no card
- The trial banner switches to a "trial wrapped" prompt.
- Read-only access continues for 7 days so you can decide.
- After 7 days, the workspace is paused (data preserved) until you upgrade.
Top tips
Make the most of this feature
- 1
Upgrade before Day 14 so your team doesn't see a 'trial ending' banner — it undermines confidence in the platform.
- 2
Choose annual billing if you're confident in the platform — the saving covers roughly two months free.
- 3
If the trial price felt right, the paid price should too — active seat billing means you only pay for people who actually use it.
Keep reading
How billing works
Per-seat pricing, monthly or annual, 14-day free trial. Cancel anytime, packmates keep their data.
How do I invite my pack?
Share the 6-digit join code from your admin home page. No email blast required.
Choosing the right pack type
Den, Roaming, Bridge, or Touring — each pack type is tuned for a different shape of work.
Still stuck?
We'd rather hear from you than have you guess. Real human, one working day.