Trust & data
How is our pack's data protected?
Encrypted in transit and at rest. Aggregated for managers. Member-only for raw answers.
Three principles drive how we handle workplace data:
1. The honest view, not the surveilled view
Managers and admins never see who said what in a pulse or check-in. They see the distribution — the shape of the room. The only person who can read a packmate's individual mood log is that packmate.
2. Encrypted everywhere
- In transit: TLS 1.2+ on every request, HSTS preload
- At rest: AES-256 on the database
- Client storage: localStorage for non-sensitive UI state only; auth tokens use httpOnly cookies
3. You own the data; we just hold it
- Export-on-request is in your settings
- Deletion-on-request is in your settings (and binding for us within 30 days)
- We never sell, share, or use workspace data to train models
Where to read more
- /security — full security overview, sub-processor list, incident process
- /privacy — the privacy policy itself
- /trust — security posture, certifications in progress, how we think about this
If you have a specific question for your security team, hello@thebetterusproject.com gets you a real human within a day.
Keep reading
How do I invite my pack?
Share the 6-digit join code from your admin home page. No email blast required.
How do I read the Trust Lab radar?
Five pillars, five truths — and what each shape tells you about the room.
What is Wolf Mode?
One pillar. One week. The pack rallies behind it. Match-pillar challenges earn double sparks.
Still stuck?
We'd rather hear from you than have you guess. Real human, one working day.
Email hello@thebetterusproject.com