How to connect Slack
30 seconds. One Incoming Webhook URL. Your channel starts seeing recognitions, Wolf Mode, and pulses.
Slack support uses Incoming Webhooks, the simplest path. No OAuth, no token storage on our side, no app to install beyond the webhook itself.
The 30-second setup
- 1In Slack, go to Apps → search "Incoming Webhooks" → Add to Slack.
- 2Choose the channel you want BetterUs to post to.
- 3Copy the webhook URL (starts with
https://hooks.slack.com/services/...). - 4In BetterUs, go to /admin/integrations/slack and paste the URL.
- 5We auto-fire a test message so you know it's connected.
What gets posted
- Recognitions (default on), Every recognition the pack sends
- Wolf Mode changes (default on), When you set the weekly pillar
- Pulses (default off, opt-in), When you fire a pulse
Privacy
Webhook URLs include a secret slug, treat them like passwords. We store them encrypted and never log them. Disconnecting wipes the URL immediately.
Top tips
Make the most of this feature
- 1
Post recognitions to a #shoutouts channel, not #general, keeps the signal clean and the kudos visible.
- 2
Turn on Wolf Mode notifications, it's the best way to make the weekly pillar feel real to the whole team.
- 3
Test the webhook right after connecting, don't assume it's working until you've seen a message appear.
Keep reading
Setting up SSO
Connect Google or Microsoft so your team signs in with the account they already have. SAML and SCIM are on the roadmap.
Calendar integration
Connect Google Calendar or Outlook so the platform knows when to nudge and when to leave you alone.
Exporting your workspace data
Download your engagement data in CSV or JSON for external analysis or compliance.
Still stuck?
We'd rather hear from you than have you guess. Real human, one working day.