Running a pulse survey

Pulse surveys are the fastest way to get a read on the team without the overhead of a formal survey process. Done well, they surface truth in real-time.

Creating a pulse

1. 1Go to /admin/pulse → "New pulse."
2. 2Write your question (max 140 characters).
3. 3Choose the response format: 1–5, 1–10, or yes/no.
4. 4Choose the audience (all, managers, specific pack).
5. 5Set the duration (24 hours is standard).
6. 6Publish.

Writing a pulse question that gets honest answers

Too vague: "How are you feeling about work?" Too leading: "Are things better since the restructure?" Good: "How energised do you feel about next week?" (1–5)

The best pulse questions are timely, specific enough to be answerable, and neutral enough to allow real answers.

Using results

The most important thing you can do after a pulse is close the loop — acknowledge the results to the team. "I asked how energised you were feeling. 40% scored 2 or below — here's what I'm going to do about it." That one step makes every future pulse get more honest answers.